In recent months, a growing number of people across the UK have received calls from 0800 761 3372, claiming to be from Sky, one of the country’s largest broadband and television service providers. But the question remains: is 0800 761 3372 a genuine Sky number, or is it part of a sophisticated phone scam?
We’ve conducted an in-depth investigation to uncover the truth behind these calls and to help you protect yourself from potential fraud.
What Is 0800 761 3372 and Why Is It Calling You?
Many individuals report that calls from 0800 761 3372 involve a person claiming to represent Sky’s customer service or technical support. These calls often include discussions about broadband upgrades, payment issues, or account verification requests.
However, the nature of these calls varies greatly. Some users describe polite, professional service, while others report aggressive tactics and suspicious requests for personal or banking details — a red flag for phishing scams.
Is 0800 761 3372 an Official Sky Number?
After examining multiple official sources, including Sky’s own Help & Contact pages, we found no official confirmation that 0800 761 3372 belongs to Sky.
Sky’s Official Contact Channels
Sky primarily uses 0333 numbers and occasionally other 0800 toll-free numbers for customer support. You can find verified contact details directly on Sky’s website.
However, 0800 761 3372 does not appear on the official list, making it highly suspicious.
Sky also clearly states that they will never ask for passwords, full bank card details, or direct payment information over the phone. Any call requesting these details should be treated as fraudulent.
Reported Behavior of 0800 761 3372
Thousands of people have posted their experiences online, and patterns have emerged that indicate scam-like activity. Here are the most common behaviors associated with 0800 761 3372:
1. Requests for Sensitive Information
Callers often ask for your Sky account number, bank card details, or personal verification codes. Sky’s genuine representatives never require this over the phone.
2. Fake Technical Support Claims
Scammers often pretend to be Sky engineers, claiming they’ve detected problems with your internet connection or router. They may request remote access to your computer or ask you to install software—classic signs of a tech support scam.
3. Broadband or TV Upgrade Offers
Some calls involve promises of discounted upgrades or free trials. Once you agree, they request immediate payment to “activate” the offer. This is a major red flag.
4. Persistent and Repetitive Calling
Users report receiving multiple calls per day, even after blocking the number. This persistence is not typical of legitimate Sky customer service.
How Scammers Use Spoofed Numbers Like 0800 761 3372
One of the most dangerous aspects of modern phone scams is number spoofing. Scammers can manipulate caller ID systems to make it appear as if a call is coming from a trusted number, such as Sky.
This means even if 0800 761 3372 once belonged to Sky, it may now be spoofed by cybercriminals.
Spoofing technology allows fraudsters to gain your trust quickly — but once they have your details, they can commit identity theft, financial fraud, or account takeovers.
How to Verify If a Sky Call Is Genuine
Before trusting any caller claiming to be from Sky, follow these important verification steps:
1. Do Not Share Any Personal Details
If the caller requests sensitive information, politely decline and end the call.
2. Call Sky Directly
Use the verified number on Sky’s official website: 0333 7591 018.
Ask the representative if they recently tried to contact you. If not, it was almost certainly a scam.
3. Check Your Account for Alerts
Log into your My Sky account or use the My Sky App to see if there are any notifications about billing, upgrades, or technical issues.
4. Use Sky’s Live Chat
You can speak directly with Sky’s support team online through their live chat service. They can confirm whether a call was legitimate.
User Testimonials: Real Experiences with 0800 761 3372
Reports vary widely:
- “The caller said they were from Sky offering a discount. When I asked to confirm through my account, they hung up.”
- “They claimed to be Sky broadband support, asked for my password, and got aggressive when I refused.”
- “It seemed real until they started asking for my credit card details.”
These testimonials strongly suggest that 0800 761 3372 is not safe to engage with.
What to Do If You Answered or Shared Information
If you’ve already interacted with 0800 761 3372, follow these steps immediately:
- Contact Sky Support to alert them of potential account compromise.
- Change your Sky password and enable two-factor authentication.
- Inform your bank to watch for suspicious transactions.
- Report the scam to Action Fraud UK.
- Monitor your credit report for unusual activity.
The sooner you act, the more likely you can prevent further damage.
Preventing Future Scam Calls
1. Register with the TPS
Join the Telephone Preference Service (TPS) to reduce unsolicited marketing calls.
2. Use a Call-Blocking App
Install apps like Truecaller or Hiya, which automatically detect and block spam numbers like 0800 761 3372.
3. Report the Number
You can report 0800 761 3372 directly to Ofcom or your mobile network provider to help protect other users.
4. Stay Educated
Regularly review Sky’s official scam awareness updates on their website. Fraudsters often update their techniques, so staying informed is key.
Key Signs That a Call Is from a Sky Scam
- The caller asks for your bank or card details.
- You’re pressured to act immediately.
- They claim your service will be disconnected if you don’t comply.
- You’re offered “too good to be true” deals or free upgrades.
- The caller refuses to verify their identity or direct you to Sky’s official website.
If any of these occur, hang up instantly.
Conclusion: Treat 0800 761 3372 with Caution
After a thorough review, there’s no verifiable proof that 0800 761 3372 is an official Sky number. Given the frequency of scam reports, the safest approach is to avoid engaging with this number entirely.
Always verify any communication directly through Sky’s official website or app before sharing personal information.
Your vigilance is your strongest defense. Don’t let scammers exploit your trust in reputable companies like Sky.
